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Tender Details
- Country: Azerbaijan
- Summary: Procurement of Omni Channel Marketing Service
- AZT Ref No: 120033491
- Deadline: 19 Jun 2025
- Competition: ICB
- Financier: Self Financed
- Purchaser Ownership: Public
- Tender Value: 9634.00
- Notice Type: Tender
- Document Ref. No.: 112220
- Purchaser's Detail :
- Description :
- "Omni, technical assignment: \ 1 for the construction of Omni-Channel Marketing Platform
1. Our goal is an Omni-Channel Marketing Platform that allows our goal to automate and personalize connection through customers (SMS, email, push notifications, whatsapp, social media, etc.)is the application.
2. Basic functional requirements
2.1 channel support
- SMS shipping (with integrated provider or API)
- Push notifications (integrated with mobile applications)
- Social Messages (Meta Business API Support)
- SocialMedia integration (meta, Instagram, telegram, etc.)
2.2 Customer data management (CDP)
- Customer profiles (integrated with CRM) (Procurement date, click behavior, Location, etc.)
2.3 Time Data Processing
2.3Automation and Workflow's
- Trigger-based messages (for example: if the product is left in the basket, the greeting message after registration,
2.4 analytics and reporting
- Channel performance reports (Open Rate, CTR,Conversion Rate)
- A / B test function
- ROI integration
- Integration with existing CRM and ERP systems
- API and WebHook Support
- Role-based User Rights
- Audit log (Reveals and transactions record)
3. Technical requirements
- Saas or On-PremiseOptions
- Compliance with GDPR or local data protection legislation
- Azerbaijani interface is an advantage
- 99.5% + uptime guarantee
- SLA and technical support terms
4. Price proposal must be in any form
- Preliminary installation price of the platform (Setup)
- Monthly or annual subscription fee(According to the number of users and functions)
- Message shipment prices (for SMS, WhatsApp, etc.)
- Technical support and prices for additional services
addto them ... - Documents :
Purchaser : AGRARIAN INSURANCE FUND
Baku city, Nobel avenue 175, Nobel Plaza
Email :fuad.mammadov@asf.gov.az
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